When your tech stops working, I’ll sort it and explain everything in plain English — laptops, printers, Wi-Fi, buying advice and digitising old memories. Usually same-day. No jargon, no upsell, no call-out fee.
Quickest way to reach me
I still take on selected website and branding projects alongside the main Marple Tech Help services.
Start with the route that sounds closest. If you are not sure, just message me.
Diagnose problems, make practical improvements, and explain clear next steps.
Choose the right tech and get it set up properly.
Local digitisation of tapes, DVDs, printed photos, slides and negatives.
Organise accounts, passwords and important digital access before your family needs them.
Need a local website or brand refresh? Web Presence is still available for selected projects.
Common problems I help with every week
For weak signal, dead spots, buffering, garden room issues, or when you are unsure what you need. I’ll test the Wi-Fi around the home, identify likely causes, and give clear recommendations.
Diagnose printer, scanner and connection problems, fix what can be fixed on the day, and explain clearly if the printer itself is faulty or uneconomical to repair.
A structured check-over of updates, storage, security, backups and everyday annoyances.
Expert help with new Apple or Android devices. Buying advice, setup, and safe data transfer.
New computer setup and buying advice. Windows PC, Laptop, or Mac.
Convert old VHS tapes, camcorder tapes, DVDs, loose printed photos, 35mm slides and negatives into digital files so family memories can be enjoyed again.
Calm, insured support from the same person all the way through — no sales agenda, just practical help that sticks.
WhatsApp, call, email or use the form — whatever’s easiest. I usually reply within one working day.
A couple of quick questions, then I’ll point you to the right package, confirm the fixed price, and book you in.
I’ll make practical changes where appropriate and explain everything in plain English. If anything changes, you stay in control — I pause and agree options first.
Client stories
Here are a few real examples of the sort of help I do (names used with permission).
Problem: Printer had stopped working with strange error messages, and it had dropped off the Wi-Fi.
Result: Removed the incompatible driver Windows had installed, installed the correct Epson driver, reconnected the printer to Wi-Fi, and explained what had changed.
Problem: Confusing in-store advice and a quote around £200 more than needed.
Result: A faster laptop suited to real needs — without paying for pointless upgrades.
Problem: Needed a modern, trustworthy website that works perfectly on mobile and is easy to build on over time.
Result: Delivered a clean new site with fast loading pages, clear structure, and SEO fundamentals in place — ready to grow.
In their words
★★★★★
“Came out to my home in Marple within half an hour to fix my laptop and repaired it the same day. Professional, efficient and very reasonably priced.”
N. Taylor, Marple · Google
★★★★★
“I had VHS tapes with special memories I couldn’t watch. After I got in touch they responded straight away… all the family have now enjoyed watching them together. Absolutely excellent.”
Julie Hutchinson, Marple · Facebook
★★★★★
“Found me better quality equipment for less money than I was being quoted in the shops. He handled everything — setup, moving my data across, the lot.”
Chris C., High Lane · Tech Concierge
Got something that needs sorting? Tell me what’s going on and I’ll point you to the right next step — no obligation.
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Yes — most issues are easiest to understand where they happen. I cover Marple, Stockport, and nearby areas.
Everything is fixed price. Tell me what’s going on (and which devices) and I’ll quote before we book.
Where available, same-day. Send your postcode and the issue and I’ll tell you the earliest realistic slot.
Absolutely — I’ll explain everything clearly and handle the fiddly bits for you.
Get in touch
Message me any time. It’s me you’ll speak to, and I usually reply within one working day.
Best message to send: